Returns & Exchanges

At OrthoVeda, your satisfaction is our top priority. If something isn’t right, we’re here to make it better.

✅ 14-Day Return & Exchange Policy

We offer hassle-free returns and exchanges within 14 days of delivery for all eligible products.

To qualify:

The item must be unused, in original condition, and with all original packaging.

Customers are responsible for arranging and covering the return shipping using a valid shipping label.

📨 How to Request a Return or Exchange

Email us at 📩 help@orthoveda.com

Include your:

    • Order ID

    • Reason for return/exchange

    • Clear photos (if product is damaged or incorrect)

    • Our support team will respond within 24–48 hours with the next steps and best solution.

🔄 What Happens Next?

Once we receive and inspect your returned item, we’ll process your refund or exchange as per the eligibility.

Refunds (if approved) will be initiated within 3–7 business days to your original payment method.

❌ Non-Returnable Items

Damaged items due to customer handling

Products returned without original packaging

💚 We’re committed to keeping your experience smooth and stress-free.
For any questions, feel free to reach us at help@orthoveda.com — we’re happy to help!